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January 31, 2006

Polling the Real Jury--Tom Kane's 3-part Approach to Client Interviews Makes Great Sense.

As others like Patrick Lamb have already noticed, Tom Kane at The Legal Marketing Blog has a short but excellent summary of a best practice 3-step approach to client interviews. Tom's formula nicely balances the need for honest answers from the client being interviewed against the importance of lawyer participation in the process. Why didn't I think of this? It's right here--and it's very good. Jim Hassett, Michelle Golden, Pat Lamb and me (although I got frustrated by conflicting good advices and un-valiantly checked out of the discussion at one point) have been having a lively and useful multi-blog discussion over the past week-and-a-half on this. Nice work. I learned something. And it was fun.

Posted by JD Hull at January 31, 2006 04:33 PM


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