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November 20, 2007

George Will on the The Plaintiff's Bar

No matter what you think of columnist George F. Will--someone once called George America's best 19th-century mind--he's a smart guy, and an interesting writer, and we very much like the bow-tie thing. Besides, WAC? reads everything. Will's piece below is consistent with our belief that no one will ever write a book entitled The American Class Actions Bar: A Passion for Client Service Excellence (whether or not the author is a "specially-compensated" Rule 23 plaintiff). Anyway, in The Washington Post, see Will's Sunday piece "Edwards, Lerach and the Little People". While we are on the topic, please be reminded that, to us, it's always about the lawyering. For clients--the ones who get it, the ones you value, the ones you want to keep.

We don't care what your politics are.

Two years ago we launched What About Clients? because we were certain that putting clients and clients' interests first is a rarity. How even the best corporate clients on the globe are still served up a third-rate legal services-client service mix mystifies us; we are inclined to conclude that they put up with it because so many GCs don't know anything better. So we still think the "client service" rubric on most law firm websites is a ruse. We suspect that individuals--actual humans with their transactions, family matters, estates and claims--don't fare any better than corporations.

Finally, WAC? likes presidential candidate John Edwards, and even briefly but seriously considered working with his campaign four years ago. We just have a tough time with the "I represented the little people" overture.

If you're a lawyer, you know what we mean.

Posted by Holden Oliver (Kitzbühel Desk) at November 20, 2007 06:25 PM

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