February 24, 2006
Jim Hassett: Safeguarding Your Best Clients and Customers.
Jim Hassett at Law Firm Business Development, one of my favorite blogs, has a terrific two-part discussion on "Bulletproofing your crown jewel clients" which is here and here. It's based on a talk Gerry Riskin gave last month at the Marketing Partner Conference in Florida. It's really about risk reduction--and another Hassett analysis we should all read.
Posted by JD Hull at February 24, 2006 08:42 AM