March 27, 2006
At the Canadian Bar Association, Client Service Merits Full-Time Emphasis.
I've noted that, on the subject of clients, the Oklahoma Bar Association's Jim Calloway "gets it". The Canadian bar people seems to get it, too. For months now I've included as a link to this site the Canadian Bar Association's CBA PracticeLink (scroll down bottom right). PracticeLink--which I've also discussed before because it actively advocates sane lawyer writing--even includes a special page for clients called Client Services. Lots of solid resources here. Just one of them is the
Client Care Handbook, originally entitled 30 Best Practices - Strategies for Law Firm Management. The CBA PracticeLink, including that 58-page booklet, is also translated into French. Clients need a few heroes, and here is one more.
J. Daniel Hull
Posted by JD Hull at March 27, 2006 09:55 PM
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