June 26, 2006
Calloway on Client Expectations
Terrific post by Jim Calloway at his respected Law Practice Tips Blog on perhaps the most difficult of all client/customer tasks: creating and meeting expectations. Jim's post is also mentioned in this week's Blawg Review, No.63, written this week by Sheryl Schelin at The Airport Lawyer.
Posted by JD Hull at June 26, 2006 11:14 PM