August 05, 2006
"Give Me Your Tired, Your Rich Abused Fortune 500 Clients."
Life is short, it's Saturday, and an English blogger in an e-mail got me thinking. Let's review.
This blog, "What About Clients?", is about just three (3) simple ideas:
1. Real Service. Corporate clients all over the world are underserved and not happy. You can change that. But client service, like practicing law correctly, is very hard. You need to work at it.
2. The New Muscle Boutiques. Boutique firms with top legal talent in America, Europe and Asia are still bottom feeding. Unless your firm is doing a quality-of-life experiment, or trying to make law practice easy and not stimulating, you should be actively pitching to and stealing BigLaw clients. Get off your knees, get a grip. It's okay, we live in a free markets world. Just keep your rates high and your services superb.
3. International. American lawyers need to meet lawyers and clients from other countries.
The other regular "WAC?" topics are Sensitive Litigation Moments (federal courts), IP/Tech, Natural Resources, Politics, Real Heros, Writing Well and Keith Richards Watch. These are about client service and/or specific practice areas in which my firm Hull McGuire PC does all over the U.S., Western Europe and Latin America with 12 lawyers, a minimum of outsourcings and the help of lawyers from a fine long-standing international group (www.iblc.com).
And I am not 100% sure why we started "Keith Richards Watch"--but it was in large part a tribute to and comic relief for American baby boomers who may be burned out from practicing law. Besides, only Keith could get me to change my rule on not representing individuals.
Posted by JD Hull at August 5, 2006 11:59 PM
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