November 14, 2006
"Ten Ways Law Firms Lose a Lot of Money"
From the the always excellent Clients section of the Canadian Bar Association's Practice Link, it's here, an article by Janice Mucalov. No. 7 is "Keeping Mediocre Clients". CBA Practice Link is rich with resources on running firms and client care and retention.
Posted by JD Hull at November 14, 2006 12:45 AM