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June 26, 2006
Calloway on Client Expectations
Terrific post by Jim Calloway at his respected Law Practice Tips Blog on perhaps the most difficult of all client/customer tasks: creating and meeting expectations. Jim's post is also mentioned in this week's Blawg Review, No.63, written this week by Sheryl Schelin at The Airport Lawyer.
Posted by JD Hull at 11:14 PM | Comments (0)
Client Blogs on a Roll: Herz, Golden and Kane.
Clients. If you are interested in getting and keeping good ones, and deepening your relationships with them in ways that aren't shrill marketing b.s., and that simultaneously help both the client and your firm, do check out the many, many recent fine posts of each of the following: Arnie Herz at Legal Sanity, Michelle Golden at Golden Practices and Tom Kane at The Legal Marketing Blog. Read and keep scrolling down. All three of these folks are on fire.
Posted by JD Hull at 10:08 AM | Comments (0)