March 01, 2007
Tom Collins: Keeping Clients
Each year, law firms and other professional firms all over the world--not to mention their best clients--spend extraordinary energy, time, manpower and millions of dollars to market and advertise. Just to get new clients and customers. But clients switch law firms quickly and often. So how do you keep them? And why should they stay? See "Client Retention in Law Firms" by Tom Collins at More Partner Income, consistently the best law practice management site, on WAC?'s favorite topic.
Posted by JD Hull at March 1, 2007 12:35 AM