November 05, 2007
One of the best sites out there on client service--you can use it or get an idea from it today--is still at "Clients" under the CBAPracticeLink section of the Canadian Bar Association's multi-faceted website. Always outstanding. No, client service is not an American thing.
Posted by Holden Oliver (Kitzbühel Desk) at November 5, 2007 11:59 PM