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December 29, 2007

Renaissance Institute hosts 27th New Year's weekend

Each year it turns Charleston, South Carolina into a productive combination of Hollywood, Harvard and The Hague. For four days, King and Meeting streets are full of famous faces. You see big name tags highlighting first names. There are four weekends a year--but this is the big traditional one which attracts both big name achievers and confident lesser-knowns with big ideas. Motto: "light not heat". See this by a North Carolina tech publisher-editor who didn't get invited--but perhaps should have been.

Posted by Holden Oliver (Kitzbühel Desk) at 11:59 PM | Comments (0)

New sane customer service blog

New to us, anyway, and it's thoughtful and interesting: Service Untitled. One category is "angry customers". Lots of practical advice and tips applicable to pure services and product-service mixes. Who are these guys?

Posted by Holden Oliver (Kitzbühel Desk) at 11:02 PM | Comments (0)