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January 23, 2008
"Is excellent client service at an all-time low?"
"Just take a look around today’s high-paced, low-loyalty and skilled-labor-shortage economy, and you’ll see that the level of client service is quickly diminishing." RISMedia and Stuart Crawford: "Slow down and serve" to earn client loyalty.
Posted by JD Hull at January 23, 2008 10:49 PM