« Senator Obama, we knew Jack Kennedy, and you, Senator, are--well, dude, you were two. | Main
January 29, 2008
New book out! "Retail Banking Services in America: A Passion For Excellence"
Just kidding. Banks don't care. Great lobbyists, we must admit ("we are not worthy..."). Lowest-drawer employees. Peasant customers. You can even generalize about it. Kind of fun. Retail Banking client service hovers between (1) Drug-haze Mediocre and (2) Spectacularly Bad, i.e., hiring peasants to treat others as troublesome peasants (brilliant, in a way). See "Take it to the Bank: A Primer on Poor Client Service" at Law Consulting Blog.
Posted by Holden Oliver at January 29, 2008 08:26 PM