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February 22, 2008


From the Eversheds 2018 report via Law Fuel: "partners believe work-life balance and excellent client service is a ‘contradiction in terms’". This haunts me--because I think that the statement may be true, especially given the already poor service delivery of most service providers (lawyers and other professionals being just a small but important part of the "let's-mail-it-in" problem). Whether you call it work-life balance or well-roundedness, and no matter who "gives" it to you, you need "it": the opportunity and means to make your whole life a true work of art. But you need to serve clients with passion and energy--or get out of the game, my friends. What result? The New Sweat Shop, the New Mediocrity, or...?

Posted by JD Hull at February 22, 2008 11:59 PM


As Bob Dylan observed, we all gotta serve somebody. Either your clients come first or your family. Ultimately, everybody has to make a choice.

Posted by: shg at February 23, 2008 07:54 AM

My family--and your family--always comes first for us. But then comes commerce and work. And then what? Even the most touchy-feely clients don't care for longer than a second if you are pregnant, whether you have 1 kid or 10, what you favorite color is or whether your best 2 associates have the flu or worse. They care, in the final analysis, about their families, their businesses, their projects and their issues. It's the way things are--and most of us are not in the business to make people evolve. Law and business are hard. Do it, adjust, or leave and teach--or sell women's shoes...:)

Posted by: Dan Hull at February 23, 2008 10:21 AM

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