« U.S. still most competitive economy. | Main | Veni, Vidi, Venti »

May 27, 2008

"Do work that changes the way clients think about lawyers."

That's Rule Four from our 12 rules of client service.

Let's not kid ourselves. Why "try to exceed expectations" when the overall lawyer standard is perceived as low to mediocre? Why not overhaul and re-create the whole game?

Posted by Holden Oliver (Kitzb├╝hel Desk) at May 27, 2008 12:55 AM

Comments

Post a comment

Thanks for signing in, . Now you can comment. (sign out)

(If you haven't left a comment here before, you may need to be approved by the site owner before your comment will appear. Until then, it won't appear on the entry. Thanks for waiting.)


Remember me?