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October 31, 2008
During this past week, what did your employees do for you?
Value anyone? If you are "training" them (support staff, paralegals, associates) properly, and giving them meaningful things to do, good for you. Make them part of your client work, and get them to "think like" (a) a client which wants problems solved and (b) you--the owner, shareholder or partner. And on the latter, are they treating you like a client? What did employees do for you this week? How did they add value? Did they advance things, or hold you back?
"Training" is likely a myth. Good associates and other support people train themselves, jump into the fray with energy and resolve, and learn by doing. If you have to spend additional time "training" or explaining things to employees, and you still want to keep them, that's fine. Some people take longer than others to "get it". But make them pay your firm for the extras--just as they paid to learn college or law school.*
*Yes, we're serious about that. Get off your knees, please.
Eager new employees.
Posted by JD Hull at October 31, 2008 11:59 PM