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July 11, 2008
London's Charon QC interviews What About Clients?
On Tuesday, Charon QC, London's velvet-voiced legal toastmaster, interviewed an early-rising Dan Hull in California for Charon's podcast series. Dan drank coffee, allegedly. Charon drank something, perhaps Rioja. Their first encounter, one of Charon's first shows, was live at Dan's hotel in the Mayfair section of London in 2007. Hear Tuesday's program here. Charon's posted summary:
"We talk about the meaning of client service--the difference in attitude between Babyboomers and Generation X/Generation Y to law--Legalese or 'Lawyer-speak'--review GeekLawyer’s Blawg Review 166--and if Dan is coming to [the second annual] UK LawBlog 2008 in September 2008."
Posted by Holden Oliver (Kitzbühel Desk) at 11:59 PM | Comments (0)
Jim Hassett: Protecting relationships.
Another client-focused blog which, like Tom Kane's, consistently transcends the group-hugs-and-Kumbaya marketing sites out there is Jim Hassett's Legal Business Development. There's stuff here you can use to make money. See "The Top Ten Ways For Lawyers To Increase Client Satisfaction", covering both existing clients and referral sources.
Posted by JD Hull at 11:59 PM | Comments (0)
Tom Kane: What your firm should be doing in a down economy.
Recently, Tom Kane, at his well-regarded Legal Marketing Blog, has focused on marketing during "bad times". And whether the downturn has hit your law firm or not, it's sure to have affected some of your best clients. Think as they do. The principles are the same.
Now, More Than Ever, Talk With Your Clients
Down Economy: Rainmakers Need Not Worry
Best Practices for the Down Economy
We would add: if you're nervous about not having enough work in the short term, stick to clients you already have, and relationships you've already firmed up. Put a bit less energy into building brand new ones.
Posted by JD Hull at 11:59 PM | Comments (0)
The French president gets the chair.
The presidency of the European Union's Council, the EU's main decision-making body, rotates every six months. EU countries take turns chairing and overseeing the Council's agenda. The second half of 2008 is France's turn. And so "Charlemagne", the Europe affairs columnist at The Economist--which is evolving into a kind of Time or Newsweek for the entire West--tries to explain why Europe is "nervous" about Nicolas Sarkozy’s stint in the chair.
Posted by JD Hull at 11:59 PM | Comments (0)
Virgin's tough new IP piracy strategy.
From "Stop Filesharing Or We’ll Smack Your Bottom" at Ruthie's Law:
Ruthie was also hugely amused to hear four students who had received letters [from Virgin Media] being interviewed, and who were disgusted not to receive the letter but to be accused of downloading Amy Winehouse.....When will record companies start to understand that they may have to go without bubbly at the next few shareholders meetings until they can devise some alternative means of extracting cash from the music loving public?
Posted by JD Hull at 11:59 PM | Comments (0)