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July 24, 2008

"Segmenting" customers and clients.

Whether they sell products, services or a products-services mix, smart companies treat their best customers better. See "Customer Segmentation" at Service Untitled.

Posted by JD Hull at 11:59 PM | Comments (1)

And don't give me any lip about it, because it's someone else's fault.

Hi, I'm Justin. And I am very happy going through life as a turd. For more insights on both sides of The Slackoisie Thing, many of them quite good/funny, see this post and related links at Simple Justice by Scott Greenfield, one of the few non-PC voices in a New Age wilderness of mediocrity-coddling and accommodating-the-lame. So the "issue" gets defined a bit more. We hard-driving boomers, subtly brutalized by our Depression Era Greatest Generation parents, have helped create this new batch of semiliterate lightweights and wimps who give up at the least sign of adversity. So what do we do about it?

Posted by Holden Oliver (Kitzbühel Desk) at 11:59 PM | Comments (3)

If a juror claps during closing argument, what result?

Excuse the exuberant juror, declare a mistrial, do better voir dire, or hire the applause getter? At Deliberations, see "What Is The Sound Of One Juror Clapping?" The spectacularly unpersuasive (my view) California appellate opinion which prompted Anne Reed's post is here.

Posted by JD Hull at 12:37 AM | Comments (0)