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February 24, 2009

Getting to "cross-culture consensus" in international disputes.

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The panel will kindly note she's had several seconds to answer. Nothing further. And I will sit down. In international arbitration and mediation, first-language barriers can be the least of the challenges for your client. Consider, too, subtleties like the meaning of the "delayed answer" to a question. In one culture, delay means hesitancy and evasiveness (e.g., to most Westerners); in another, it may denote careful consideration of the question, and a sign of respect to the questioner.

In IDN No. 61, GE's in-house counsel Mike McIlwrath interviews Australian mediator Joanna Kalowski for the second time (see IDN No. 44). Kalowski, who works out of both Australia and Paris, shares how she became a mediator and lessons that come directly from her work. Kalowski has also trained mediators in Australia, New Zealand, India, Singapore, Italy, Thailand and Hong Kong.

Their 25-minute discussion, "Public Consensus Across Cultures", just taped on February 13, is part of McIlwrath's award-winning interview series on International Dispute Negotiation sponsored by the International Institute for Conflict Prevention & Resolution, or CPR.

Posted by JD Hull at February 24, 2009 11:59 PM

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