November 15, 2009
Clients: How to ditch bad ones.
Just drop off the key, Lee. Even hard-working, über-competent and genuinely service-oriented companies--all 5 or 6 of them on the planet--have at one time or another found themselves with a client, or customer, they no longer "like". To deal with that problem, see "Top 10 Ways to Fire the Client from Hell" at InsideCRM.
It's full of useful tips for dealing with just-not-getting-it or lawyer-paranoid clients like (1) the bargain shopper, (2) the control freak, (3) the "one who's never satisfied" or (4) the client who sees evil and imperfections everywhere.
Posted by Tom Welshonce at November 15, 2009 12:59 AM