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October 05, 2010

If you are working, you are marketing.

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When you work, you are marketing. You are constantly sending the customer small but powerful ads. Rule Six comes from our hopelessly arrogant and deeply infuriating but consistently right, practical, and world-famous 12 Rules of Client Service.

Posted by Holden Oliver (Kitzb├╝hel Desk) at October 5, 2010 11:59 PM

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