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November 22, 2010
Rule Eight: Think Like a Client on Cost.
Ask an associate lawyer or paralegal what a "profit" is. You will get two kinds of answers. Both answers are "correct" but neither of the answers helps anyone in your firm think like the client.
Think Like the Client--Help Control Costs is Rule Eight. It's from our annoying and opinionated but accurate and soulful 12 Rules.
J.P. Morgan (1837-1913) was cheap, rich, annoying, opinionated, and controversial. But he knew want clients and customers wanted.
Posted by JD Hull at November 22, 2010 11:59 PM