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November 30, 2010
The Best Customer Service Sites.
Quality Content. Class. And Great Legs. Solid relationships with customers, clients and buyers are every business's real assets. Great customers are always up for grabs--and they're worth safeguarding 24/7. You do great work for them; they stay.
White collar dweeb-speak calls this a "win-win". We call it "Working". And it's an honor.
You want to make it through good and bad times? Below are blogs, sites and other resources which either are dedicated to or regularly feature useful models, ideas, best practices and tips on effective customer service. Or they talk and write about service like they really do get it--and deeply care about customers, clients and buyers. These sites have endured, too. They have Big Legs.
We owe much to each one of these. Again, we use the term "customer service" broadly here. We've certainly--out of sheer ignorance or inadvertently--left out some fine sites. So let us know which ones they are. Huh? Say what? Your firm is merely very very good at what it does? And that should be enough? Sorry. That's never enough by itself. If it's working for you, that's wonderful--but you are still leaving lots of bucks on the table:
Posted by JD Hull at November 30, 2010 12:00 AM