October 16, 2011
Work is Rarely About Workers. It's About Customers, Clients, Buyers, Patients, Consumers.
Let's review, shall we? Where most types of Work are concerned: Clients, Buyers, Customers, Consumers and The Served are First. Companies are Second. Workers (including Management) are Third.
It's rarely about The Workers.
Above: Generic Dweebs getting their Customer Thing On.
Posted by JD Hull at October 16, 2011 12:59 AM