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October 16, 2011
Work is Rarely About Workers. It's About Customers, Clients, Buyers, Patients, Consumers.
Let's review, shall we? Where most types of Work are concerned: Clients, Buyers, Customers, Consumers and The Served are First. Companies are Second. Workers (including Management) are Third.
Got that?
It's rarely about The Workers.
Above: Generic Dweebs getting their Customer Thing On.
Posted by JD Hull at October 16, 2011 12:59 AM
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