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October 16, 2011

Work is Rarely About Workers. It's About Customers, Clients, Buyers, Patients, Consumers.

Let's review, shall we? Where most types of Work are concerned: Clients, Buyers, Customers, Consumers and The Served are First. Companies are Second. Workers (including Management) are Third.

Got that?

It's rarely about The Workers.

Office workers around a computer.jpg

Above: Generic Dweebs getting their Customer Thing On.

Posted by JD Hull at October 16, 2011 12:59 AM

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