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July 29, 2012

The 12 Rules of Client Service: Sorry, Amber & Jason. But you just don't get to have a "Bad Day" anymore.

Born right here in 2006, and part of Hull McGuire cosmos since the 1990s, The 12 Rules of Client Service try to align client and lawyer interests and reduce reproduction of Law Cattle in the Legal West. They do a good job of that. Prescient. Accurate. Inspiring. Irritating. Even upsetting. They are not about you. Ever. The rules require discipline, persistence, attitude and a mind-set of enforcement. And Big Ones. Have a nice day.

baddaytshirt.png

Sorry, Kids! But you just don't get to have a "Bad Day" anymore.

Posted by JD Hull at July 29, 2012 11:50 PM

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