September 04, 2012
Back to School. Back to Work. Back to Basics. And Rule One.
In most commercial law practices, you are delivering unique services. If you do not respect, admire or at least or "like" your client, the client and your firm are both compromised. You cannot do your best work for that client. Get that customer to another firm. Find another customer that shares your firm's values. See Rule One: Represent Only Clients You "Like" in our 12 Rules of Client Service.
Posted by JD Hull at September 4, 2012 11:31 PM