October 16, 2012
We've Got a Customer Experience Idea for You Right Here: Change the Way Clients Think About Lawyers.
Why? Because even the most sophisticated clients think that too many of us are still clueless dorks who don't help much. See Rule 4: Deliver Legal Work That Change the Way Clients Think About Lawyers from our annoying but sturdy 12 Rules.
Is your firm Best-Looking Maiden in Leper Colony?
Posted by JD Hull at October 16, 2012 12:59 AM