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July 23, 2012

WSJ: The Customer as God? Really? Tell us more, Doc.

In Saturday's WSJ see "The Customer as a God", the new gospel according to Harvard-based David "Doc" Searls, and based on his new book.

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Posted by JD Hull at 08:16 PM | Comments (0)

The Real "New Normal"? It's Complexity, Ambiguity, Toil & Elegance. Get used to it.

It's not what you thought--but it could be even better. The real "new normal" is Complexity, Ambiguity, Toil & Elegance. Learn a trade; have a speciality or two. But be prepared to step back and suss the big picture at all times. There are no forms anymore. Get used to it, Jack. The new normal? It's for the un-lazy mind.

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Posted by JD Hull at 07:22 PM | Comments (0)