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January 13, 2013

The Customer Experience: Does everyone in your shop think that Customers are the main event?

Rule Three: Make Sure Everyone in Your Shop Knows That The Client Is The Main Event. The truth is that they probably don't. That's your fault--not theirs. From our hopelessly in-your-face, annoying, repetitive and now world-famous 12 Rules.

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Posted by Holden Oliver (Kitzb├╝hel Desk) at January 13, 2013 12:58 AM

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