« Is there room for Quality in a Cookie-Cuttter, Commoditized, Generic, Dork-Fueled World? | Main | What are you thinking? »

March 29, 2013

Rule 8: Client Costs. "J.P. Morgan was cheap, rich, rude, mean & profitable."

Ask an associate lawyer or paralegal what a "profit" is. You will get two kinds of answers. Both answers are "correct" but neither of the answers helps anyone in your firm think like the client.

Think Like the Client--Help Control Costs is Rule Eight. It's from our self-righteous and opinionated but accurate, and soulful, 12 Rules.

Jpmorgan (1).jpg

J.P. Morgan (1837-1913). He was cheap, rich, rude, mean, bullying, opinionated, controversial. But he knew want Clients, Customers and Buyers wanted.

Posted by Holden Oliver (Kitzb├╝hel Desk) at March 29, 2013 12:28 AM


Post a comment

Remember Me?