« September 08, 2013 | Main | September 13, 2013 »
September 09, 2013
Got a Customer Experience Idea for You Right Here: Change the Way Clients Think About Lawyers.
Why? Because even the most sophisticated clients think that too many of us are still clueless dorks who don't help much. See Rule 4: Deliver Legal Work That Change the Way Clients Think About Lawyers from our annoying but sturdy 12 Rules.
Is your firm the Best-Looking Maiden in the Lepper Colony?
Posted by JD Hull at 12:59 AM | Comments (0)