January 06, 2006
"What About Clients?" Rules--So Far.
Here are the first 6 rules, and "commentary", posted between November 19 and January 5. Just 6 more to go. When all twelve are done, they will represent what I know about servicing clients. I am grateful for the insightful commments, posts or e-mails I've received in reaction to these since November 19. Often they made me re-think things--and it's bracing to know others carefully think about customer service. Hey, a lot of people providing services just don't:
Posted by JD Hull at January 6, 2006 01:10 PM
Post a comment
Thanks for signing in, . Now you can comment. (sign out)(If you haven't left a comment here before, you may need to be approved by the site owner before your comment will appear. Until then, it won't appear on the entry. Thanks for waiting.)