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September 23, 2017

At Disqus: When is it okay for men to cry?

A comment yesterday (with apologies to a great writer, Jay McInerney):

"Definitely ok to cry to land great women. After my divorce in DC 20 years ago Ernie, a few others and I had this one thing down. We were all single in our early 30s. In my case, it went like this. Working alone, of course, I'd tell slightly tipsy stunning debutante women in Georgetown, Capitol Hill and Old Town bars that I was a little bummed out but making the best of it. That I was a recent widower. Then I'd actually tear up a little and say that during a recent trip to Paris--vacation or honeymoon, the latter if I was in good form--my beautiful kind Smith-educated young wife was killed when she was shopping alone on the Right Bank and was caught in a crossfire between Palestinian terrorists and French police. I'm not kidding. Worked really well. Never failed."

Posted by JD Hull at 03:16 PM | Comments (0)

September 20, 2017

The 12 Rules of Lawyer Client Service.

A few more words about our world-famous The 12 Rules of Client Service, first published here in April of 2006. Think of these rules as a 12-step program for suits and their employees: lawyers, accountants, consultants, execs, technicians and countless other occupations now laboring to provide solutions to customers in the new global services economy. The goal of the 12 Rules is to align the interests of clients/customers and service providers to the fullest extent possible.* We think they do that well. Finally, the rules (while badass, make no mistake) are not perfect. Got suggestions or criticisms? We'd love to hear them.

*The 12 Rules were not written for yah-yah "happy atmosphere" shops like, say, Starbucks or Disney World. The rules are not about being friendly, nice, obsequious or servile with the client or customer.

ParisGargoyle.jpg

Posted by JD Hull at 11:00 PM | Comments (0)