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March 13, 2010

UPDATED: CPR's Interview of Richard Susskind: "The End of Lawyers?"

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If you haven't read him yet, you've probably heard of Richard Susskind, of Susskind's latest book--or at least of the idea that looms in its title that might even keep you from buying and reading it. Last month, in-house lawyer Mike McIlwrath, in a two-part discussion on February 19th and February 26, interviewed Susskind, author of The End of Lawyers? - Rethinking the Nature of Legal Services. Rather than angst, what emerged was a fountain of ideas and opportunities for lawyers who serve higher-end clients.

And technology--if in the hands of seasoned corporate lawyers--will be a major facilitator.

As clients and the profession continue to change before our eyes, only a few have made it a full-time job to think through the fallout and discuss solutions. Susskind is a expert in legal technology who, in the mid-1980s, studied and obtained a post-graduate degree in computers and law. In the next 25 years, he wrote, lectured, and authored two other books, as well as countless columns on law for The Times of London.

Much of his work concerns the effects technology is having on corporate law practice globally. A popular speaker these days, Susskind teaches in Glasgow and London and, since 1998, has been IT Adviser to the Lord Chief Justice of England.

"More for less" as the new regime. Susskind has long predicted IT-driven changes in the relationships between in-house departments and firms. How work will get done, and paid for, Susskind has argued, is about to change, radically and in the long term. Moreover, those changes, while threatening at first, are likely to make lawyering more enjoyable--or at least more fun for the handful of us drones who actually liked it in the first place.


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Richard Susskind

McIlwrath, who interviews Susskind, is host of the International Dispute Negotiation series sponsored by the CPR Institute--short for the International Institute for Conflict Prevention & Resolution. He is Senior Counsel-Litigation, GE Oil & Gas, and works out of Florence, Italy. In 2008, the IDN series earned both McIlwrath (pictured above) and New York-based CPR Institute an award for ADR excellence from CEDR, a dispute resolution group in London.

Don't miss hearing these--divided into Efficiency Strategy (IDN No. 85) and Collaboration Strategy (IDN No. 86). A main theme of this blog--how legal services can be delivered, and not just how they are paid for--runs through the two Susskind-McIlwrath discussions.

Posted by JD Hull at 11:59 PM | Comments (1)

March 12, 2010

China Business: The Rules.

If you are walking into a meeting preparing for a heated pissing contest why bother? There are no deals of the century in China, no deal has to be done today, and there are options.

--Richard Brubaker

For pros, clients, and the unwashed. Seattle's Dan Harris has located "The Rules" over at Rich Brubaker's Shanghai-based All Roads Lead To China. Our three--make that four--favorites with Harris's commentary:

3. Have lines (moral and economic) that cannot be moved. This is a great one and one that I too often have seen violated. In fact, I met with someone just the other day who told me that he had left China after building up a successful business there when he realized that what he was doing to keep it up had turned him into someone he did not want to be.

4. Understand the motivating factors of the parties sitting across the table. Stop negotiating and begin collaborating. "If you are walking into a meeting preparing for a heated pissing contest why bother? There are no deals of the century in China, no deal has to be done today, and there are options." Right on all counts.

7. If something goes wrong, look internally first. "It is not always the supplier's fault or a nationalistic regulation. When things fail it is typically no more than the byproduct of a failed process or system. Identify that, work with it, and move on." .... I cannot tell you how many times companies have come to me after having failed to abide by a Chinese law and seeking my confirmation that the Chinese law they violated was stupid. The reality is that the overwhelming majority of China's laws make sense, but whether they are sensible or not, it is sensible for you to know what they are and to follow them.

and

2. Develop a high tolerance for pain. Yup.

Posted by Holden Oliver (Kitzbühel Desk) at 11:59 PM | Comments (0)

March 11, 2010

Patrick Lamb: Get used to it, Jack.

It's time to step back and re-think things when a hardworking optimistic trial lawyer and innovator like Pat Lamb writes this: "The "good old days" are not coming back". Quoting a Hildebrandt report he links to:

We enter 2010 with little prospect of a robust recovery and with mounting evidence that the profession is entering an era in which the fundamental economics of legal practice are likely to be significantly different.

Posted by JD Hull at 02:11 PM | Comments (0)

March 10, 2010

Read it, brush yourself off, get to work.

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Posted by JD Hull at 12:12 AM | Comments (0)

March 09, 2010

Canadian Bar Association: Serious about clients.

Keeping good clients, getting new ones, making new ones "stick". These are on everyone's mind these days. For all 4.5 years this blog has been up and running, the Canadian Bar Association's PracticeLink on "Client Services" has been--hands down--the best bar organization site out there on client service. CBA apparently sees CS as a way of lawyer life. "A full-time activity" is the expression used. PracticeLink is well thought-out, packed with the best resources, and far beyond the usual lawyer lip service on Client Service.

Posted by Holden Oliver (Kitzbühel Desk) at 11:59 PM | Comments (0)

Hermann the German: Casting a Cold Eye.

"The Germanic work ethic is a hilarious myth."

Apparently, it's not just Yanks. The work ethic is suffering globally during The Recession. In "Here people work until they are 67?", Hermann, our long time Berlin-based stringer, reports a new drama across the Atlantic.

In the wake of a recent meeting between German and Greek officials on the issue of Greece's mounting debt problems, a German tabloid is telling Greeks to work harder (get “a more Germanic work ethic”). To avoid financial crisis, Greeks must rise earlier and work harder, the newspaper gently suggests, in an open letter to the Greek prime minister, George Papandreou.

Well, Hermann's not buying any of it. Nonetheless, we know that Germans on occasion are overcome by motivation and resolve.

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Sacco di Roma - 455, Karl Briullov, Russian (1799–1852)

Posted by JD Hull at 11:59 PM | Comments (0)

Idealawg: Can anyone fix Gen Y's quick-fix chip?

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Lest we begin to hear the awful roars of manager-wielded chainsaws in the white collar workplace. Seriously, for a sober moment, like about five minutes, let's resist the burning urge to vent about the time, money and resources spent recruiting, training and keeping smart young workers and students whose idea of excellence is showing up by 9:00 AM and breathing on their own for eight hours.

First, know that it's everyone's--or no one's--fault. But it's still a mind-numbing problem, i.e., employees who can't work, and don't even know it. Many employers in the West never expected this to happen--any more than they believed they would be abducted one evening by the Crop Circle People and taken to the planet Zangor.

Second, and seriously, this time, take a look at Stephanie West Allen's post at her Idealawg entitled. "Are Gen Y kids harder to teach? Are Gen Y employees harder to manage?". She highlights one part of the puzzle being discussed by John Dunford, a prominent British educator, who has suggested that English children currently in secondary school are "harder to teach" because they are so oriented to the Internet and television that success in school "cannot come fast enough". In short, they require instant gratification.

Here are some excerpts from a speech Dunford made this past weekend that appeared in yesterday's Daily Mail (which Stephanie links to along with another article about Dunford):

Children are increasingly reluctant to put real effort into their studies because they expect success to be instant.

The attitude has apparently spread to A-level classes, where few teenagers read books other than those produced for the syllabus which tell them exactly what they need to know--and nothing more.

Research shows that young people spend an average of 1.7 hours per day online, 1.5 hours on games consoles and 2.7 hours watching TV, Dr Dunford added.

'They live in a celebrity-dominated society where success appears to come instantly and without any real effort,' he said. 'It is difficult for teachers to compete. Success in learning just doesn't come fast enough.'

Dr Dunford went on to call for reforms to exams to encourage youngsters to work independently.

'To engage the impatient young people of generation Y, something more is needed.

Posted by Holden Oliver (Kitzbühel Desk) at 11:59 PM | Comments (2)

March 08, 2010

The Dude finally abides.

Bravo, Mr. Bridges. A win for the real-life opposite of The Slackoisie--or The Anti-Slackoisie. See The Los Angeles Times. We are not always right at this blog--it's strikes and gutters, man. But here's a strike for huntin' dogs at the Oscars. "His Jeffness". That does sound good.

Posted by JD Hull at 12:21 PM | Comments (0)

March 07, 2010

Will someone please give Jeff Bridges his Oscar now?

Real heroes. For his performance in Crazy Heart--and because he has worked his ass off over the years to be excellent again and again.

A reserved and classy human and family man in real life, Bridges has been an artist's artist since his Duane Jackson days in The Last Picture Show. A rangy and compelling actor. Most critics have admired and liked him since 1971--but over the years no one could figure out why he wasn't opening movies. We'd wager that things in his world are about to change.

In Crazy Heart, Bridges plays "Bad" Blake, an eccentric but truly authentic bad-ass cowboy Alpha male who finally grows up--but at a price (Maggie Gyllenhaal). The movie tells a fine and believable story--with a happy ending sans the goofy Hollywood slam dunk. Bridge's character, like his acting career, is a study in grit, growth, and great victories in later life. At 60, Bridges is famous and respected but now may start being a serious commercial player.

The Dude's ship just came in. We may have to call him "His Jeffness".


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Fox Searchlight Pictures

Posted by JD Hull at 02:28 AM | Comments (0)